Design and implement change management strategies that maximize employee adoption and minimize resistance across various initiatives
Conduct change impact assessments to identify the potential effects of change on employees and organizational performance
Work with the Head of Communication to create communication plans and tailor messaging to engage stakeholders at all levels, ensuring clarity and alignment
Develop training materials and deliver training sessions to equip employees with the necessary skills and knowledge to adapt to changes
Monitor and measure the effectiveness of change initiatives, utilizing feedback to refine strategies and approaches continuously
Collaborate with HR leaders and leadership to integrate change management processes into project plans to achieve desired outcomes
Technical Skills and Relevant Technologies
Proficient in utilizing change management tools and software to track progress and measure success
Ability to analyse data and generate insights that inform change strategies
Familiarity with digital collaboration tools (e.g., Microsoft Teams,) to facilitate remote communication and project management
Soft Skills and Cultural Fit
Strong analytical and problem-solving abilities to address complex challenges
Ability to work independently and manage multiple priorities in a fast-paced environment
Ability to manage ambiguity and work independently without direct supervision
Empathetic approach with a focus on building trust and rapport with employees
Proactive attitude with a passion for fostering a culture of continuous improvement and adaptability
+ 10years of experience in change management, organizational development, or a related field
Proven track record of managing change initiatives in complex organisations
Strong understanding of change management methodologies and frameworks (e.g., ADKAR, Kotter's 8-Step Process)
Exceptional communication skills, with the ability to influence and engage stakeholders effectively
Certification in change management (e.g., Prosci, CCMP) is a plus
Experience with project management methodologies (e.g., Agile, Waterfall) and tools
* Familiarity with organizational psychology and behaviour change principles.
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