Job Description

Responsibilities

• Design and implement change management strategies that maximize employee adoption and minimize resistance across various initiatives
• Conduct change impact assessments to identify the potential effects of change on employees and organizational performance
• Work with the Head of Communication to create communication plans and tailor messaging to engage stakeholders at all levels, ensuring clarity and alignment
• Develop training materials and deliver training sessions to equip employees with the necessary skills and knowledge to adapt to changes
• Monitor and measure the effectiveness of change initiatives, utilizing feedback to refine strategies and approaches continuously
• Collaborate with HR leaders and leadership to integrate change management processes into project plans to achieve desired outcomes

Technical Skills and Relevant Technologies

• Proficient in utilizing change management tools and software to track progress and measure success
• Ability to analyse data and generate insights that inform change strategies
• Familiarity with digital collaboration tools (e.g., Microsoft Teams,) to facilitate remote communication and project management

Soft Skills and Cultural Fit

• Strong analytical and problem-solving abilities to address complex challenges
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Ability to manage ambiguity and work independently without direct supervision
• Empathetic approach with a focus on building trust and rapport with employees
• Proactive attitude with a passion for fostering a culture of continuous improvement and adaptability

• + 10years of experience in change management, organizational development, or a related field
• Proven track record of managing change initiatives in complex organisations
• Strong understanding of change management methodologies and frameworks (e.g., ADKAR, Kotter's 8-Step Process)
• Exceptional communication skills, with the ability to influence and engage stakeholders effectively
• Certification in change management (e.g., Prosci, CCMP) is a plus
• Experience with project management methodologies (e.g., Agile, Waterfall) and tools
• Familiarity with organizational psychology and behaviour change principles.