Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.
What will you do?
Develop change management plans for projects and/or change initiatives.
Evaluate the impact of planned organisational change.
Identify risks and developing risk mitigation tactics.
Identify and managing anticipated resistance to change.
Lead change management work streams with a structured methodology / process.
Support development of communications relevant to change initiatives.
Provide coaching and training to employees at all levels.
Define success metrics and measuring performance against these.
Provide reporting and other updates to management and project teams.
What will make you successful in this role?
Good understanding of change management principles, techniques & tools.
Effective facilitation and influencing ability.
Strong stakeholder management skills.
Conflict resolution and negotiation skills.
Good listening and communications skills.
Strong business acumen.
Analytical mindset and critical thinking.
Qualification & experience
Degree in Psychology or Social Sciences/Organisational Effectiveness or Development/ BA Communication Science/Postgraduate Diploma in Management Practice
Certifications in change management from a recognised body such as Prosci.
Knowledge and Skills
Knowledge of Agile methodology and PPO tool.
5- 10 Years - Business Analysis and DesignComputer literacy - MS Office - well developed skills
Knowledge and experience in SDLC
MS Visio, Access and SQL will be advantageous
Knowledge of in-house systems (FAFA en Cup) will be advantageous
Well-developed verbal and written communication skills
Personal Qualities
Attention to detail.
Team player & able to collaborate with others.
Confidence and decisiveness
Pro-activity
Persuading and influencing
Creating and innovating
Coping with pressures and setbacks
Interpersonal sensitivity
Planning and organising
Build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.
Core Competencies
Being resilient - Contributing through others
Collaborates - Contributing through others
Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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