Assistant General Manager – Luxury Boutique Hotel – Kwazulu Natal North Coast
Job Description
The Assistant General Manager will work closely with the General Manager to oversee daily operations across all departments, ensuring service excellence, smooth administration, and compliance with brand standards.
Key responsibilities will include staff management, guest relations, financial oversight, and operational support in food & beverage, front office, and housekeeping.
You will play a critical role in problem-solving, motivating staff, and stepping into departmental duties when required. The Assistant GM will also contribute to staff training, managing rosters, monitoring budgets, and maintaining operational efficiency. Guest satisfaction will be at the heart of your role, requiring proactive communication, a keen eye for detail, and a hands-on management style.
This role is suited to a hospitality professional with previous managerial experience in a luxury hotel or boutique property, ready to take the next step in their career.
Compensation:
Salary:
R25,000 - R28,000 per monthMeals on duty and additional benefits
3-5 years' management experience in luxury hotels, lodges, or boutique hospitality
Strong leadership, organisational, and communication skills
Proven financial and operational management experience
Hands-on approach with the ability to multitask under pressure
Guest-focused, solutions-driven, and professional
Flexibility to work shifts, weekends, and public holidays
Between 3 - 5 Years
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Job Detail
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Job IdJD1535130
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBallito, ZN, ZA, South Africa
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EducationNot mentioned