MAN Automotive South Africa
Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle. Ensure prior authorization of repairs/service is obtained & customers’ signature is on the job card. Ensure description, customer and vehicle details and confirmation of the payment method…
Provide advice to Customer Service Management and workshops on technical problems or issues. Carry out specialised in field fault elimination processes and repairs when required. Coordinate any required in field tests and track results. Compile detailed technical reports when required.…
Achieve sales targets. Achieve gross profit. Achieve market penetration as per dealer standards. Maintain an active prospective system. Maintain sales territory management. Conduct regular customer visits as per call cycle. Plan a call cycle – minimum 20 calls per call…
Conduct work studies and line balancing activities. Conduct MNPS trainings with all staff. Design and maintain the plant layout. Apply the Kaizen methods in the plant. Give feedback to management on the activities within the MNPS. Map new & update…
Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle. Ensure prior authorization of repairs/service is obtained & customers’ signature is on the job card. Ensure description, customer and vehicle details and confirmation of the payment method…
Lead the team to facilitate delivery and achievement of results. Ensure continuous improvement on benchmarking including global best practice integration. Manage the Repair and Maintenance Contract (RMC) Portfolio and Warranty Portfolio. Track the RMC and Warranty portfolio performance. Investment planning…
Accurately diagnose faults found and reported on a vehicle (trouble shooting). Carry out servicing and repairs to vehicles in an efficient manner. Conduct road tests on repaired vehicles as and when needed. Ensure workshop quality, safety and security procedures are…
Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle. Ensure prior authorization of repairs/service is obtained & customers’ signature is on the job card. Ensure description, customer and vehicle details and confirmation of the payment method…
Implement effective negotiation strategies to close deals with the best possible purchase prices. Lead and partake in strategic sourcing activities from supply chain to fixed costs of the business. Prepare the annual Purchasing budget and forecasts and all Capital Expenditure…
Manage and drive productivity and efficiency to achieve set targets. Ensure minimization reworks through continuous improvement of quality of workmanship. Ensure sold hours target is reached. Conduct adhoc inspection and consolidate reports. Manage Reports from Department Of Transport. Ensure training…
Assist in improving receiving and GRV. Processing of inbound materials. Perform stock counts and support cycle counting activities’ improvement. Investigate inventory variances and contribute to root cause analysis and reporting. Collaborate with cross functional teams to understand supply chain impacts.…
Undertake all administration duties in the parts department or as assigned by management. Participate in conducting stock count as per schedule i.e. cycle counts, perpetual stock counts etc. Perform cashier duties, processing PO's & payments from customers according to procedure.…