Assistant Vice President Architecture Cloud Architecture EXL Service South Africa Jul 31, 2025

Job Description: Job Description: We are seeking a forward thinking Contact Center Architect to lead the design and implementation of cutting edge…

This WFM resource is responsible for Creating schedules based on forecast and actual trends. Improve efficiencies and enhance utilization of resources. Support…

The Senior Group Manager of Call Center Operations oversees the strategic and day to day management of call center activities to ensure…

Technician (Cape Town) iOCO Cape Town, Western Cape Jul 30, 2025

We are looking for a skilled Technician who will be responsible for providing software and hardware support at customer sites. This role…

JOB PURPOSE To manage a WFM team and all facets of contact centre operations such as forecasting, scheduling, monitoring call volumes and…

Universal Control Lead Sigma Connected Cape Town, WC, ZA Jul 29, 2025

What being part of the Sigma Family means for you: Universal Control Lead We are currently looking for more amazing people to…

Head of Planning Capita Cape Town, Western Cape Jul 29, 2025

We are looking for a Head of Planning to lead a team of planning experts on a key client account, ensuring demand…

To manage the Planning team and all facets of the short term to medium term planning such as forecasting, scheduling and other…

The purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as…

Support Technician Hire Resolve Cape Town, Western Cape Jul 28, 2025

A company that provides workforce management solutions and security services, leveraging technology for monitoring, tracking, and communication, is seeking a detail oriented…

Labour & HR Consultant SLR Consulting Cape Town, WC, ZA Jul 28, 2025

BACKGROUND TO IBIS Since our inception in 2015, IBIS has quickly established itself as a leading niche provider of Environmental and Social…

BPO Operations Manager Keen Cape Town, WC, ZA Jul 28, 2025

About Keen: At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital…

Customer Services Analyst BP Cape Town, WC, ZA Jul 28, 2025

Job summary Entity: Finance Job Family Group: Business Support Group Job Description: The role is responsible to analysethe customer services department's operations…

Support Technician Hire Resolve Cape Town, Western Cape Jul 28, 2025

Job Summary A company that provides workforce management solutions and security services, leveraging technology for monitoring, tracking, and communication, is seeking a…

Scheduling Analyst Capita Cape Town, Western Cape Jul 28, 2025

You will support the creation and maintenance of an accurate resource model and business plans that will maximise resource utilisation and efficiency…

Tactical Planning Manager (Pipeline) Capita Cape Town, Western Cape Jul 27, 2025

These roles lead teams in supporting the operation in maintaining the optimal agent schedule design and profile to meet business demands. Ensuring…

Senior Group Manager: Operations Airline Graveyard Shift WNS Global Services Cape Town, Western Cape Jul 27, 2025

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…

Sales and Service Advisor Nedbank Tsolo, Eastern Cape Jul 27, 2025

Sales and Service Advisor Requisition Number 141111 Closing Date 30 July 2025 Location Tsolo Job Family Sales and Service Career Stream Sales…

Sales and Service Advisor Nedbank Tsolo, Eastern Cape Jul 26, 2025

Sales and Service Advisor Requisition Number 141111 Closing Date 30 July 2025 Location Tsolo Job Family Sales and Service Career Stream Sales…

Senior Group Manager: Operations Airline Graveyard Shift WNS Global Services Milnerton, WC, ZA Jul 23, 2025

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…