This role exists to be the head of our quality function, responsible for the delivery of this function for our client. The…
The main purpose of this position is to lead a team of quality assessors in order to provide reports, feedback, analysis, insights…
Job description As a Debt Collections Agent, you will be responsible for contacting customers and businesses to collect overdue payments and negotiate…
To lead a team of Quality Assistant Managers and their teams in order to execute the departmental strategic goals to all stakeholders.…
JOB DESCRIPTION GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time.…
Call Centre Agent & EMS Administrator Function Administration Facility Position Call Centre Agent & EMS Administrator Introduction An exciting full time position…
This role exists to be the head of our quality function, responsible for the delivery of this function for our client. The…
Primary Job Duties & Responsibilities Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires providing excellent…
Your Purpose.... The purpose of this role is to recover outstanding membership fees in as little time as possible and preserving long…
o Agent should be willing to work in a 24x7 environment including weekend workingo Must have excellent command over English Languageo Dedicated…
The main purpose of this position is to lead a team of quality managers and their teams in order to execute the…
Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior…
Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior…
Job Category: Call Centre Job Description: We're on the search for a vibrant, well spoken, and passionate Quality Assurance (QA) agent who…
We're on the search for a vibrant, well spoken, and passionate Quality Assurance (QA) agent who will be responsible for ensuring that…
Job Purpose We are seeking detail oriented Quality Assurance Agents to uphold our commitment to excellence across all sales and service channels.…
Main PurposeThe Quality Assurance (QA) Agent is responsible for monitoring, evaluating, and improving the performance and service delivery of the contact centre…
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+…
Advanced Call Center Technologies Job Description Quality Analyst Reports To: Manager, Training & Quality Department: Training FLSA: Non Exempt Prepared By: Human…
Advanced Call Center Technologies Job Description Quality Analyst Reports To: Manager, Training & Quality Department: Training FLSA: Non Exempt Prepared By: Human…