Dark Fibre Africa
The Senior Network Operations Manager will be responsible for keeping track of the day to day operational activities within the active networks team and will be the first technical point of contact for operational issues; incidents and ISP or end…
The Senior Network Operations Manager will be responsible for keeping track of the day to day operational activities within the active networks team and will be the first technical point of contact for operational issues; incidents and ISP or end…
Main Purpose Coordinating the activities on the network to ensure quality, performance of internal and external teams to ensure longevity, quality, and performance of the network. To oversee and manage all activities in a specific geographical area of the Network…
Main Purpose Providing additional field investigations, research, and liaison between contractors and the AR manager as well as managing interaction between DFA, Vuma, and Preventative Maintenance partners. ACCOUNTABILITIES & RESPONSIBILITIES (KEY PERFORMANCE AREAS & TASKS) Preventative Maintenance partners To ensure…
Main Purpose To manage DFA Facility Lease Payments and associated administration. ACCOUNTABILITIES & RESPONSIBILITIES (KEY PERFORMANCE AREAS & TASKS) Manage Invoice Processing Gather monthly invoices for payment Follow up with Landlords if invoices not received Check accuracy of invoices details…
To ensure exceptional customer support services and maintain high customer satisfaction levels that differentiate SADV from the rest of the ISP market. Lead and manage the assigned team of customer service agents. Directly oversee the daily operations of the team.…
Main Purpose Identify and maximise potential growth opportunities for existing and new products by means of analysing and understanding the market and competitive landscape to broaden our current marketing activities and promotional support for DFA to better serve our key…
Main PurposeThe Quality Assurance (QA) Agent is responsible for monitoring, evaluating, and improving the performance and service delivery of the contact centre and support functions. This role ensures that customer interactions meet internal standards and regulatory compliance, while contributing to…
POSITION STATEMENTThis position is responsible for processing and assisting in the coordination and preparation of monthly payroll in accordance with BritelinkMCT Policies, maintaining employee records and providing effective communications with all staff regarding payroll matters.KEY RESPONSIBILITIES Prepare, capture and process…
Chief Commercial Officer (DFA)Main PurposeDevelopment and execution of the commercial strategy for the carrier and enterprise market segments including sales, business development, product lifecycle management, and business solutions to meet customer needs. Identifying new market opportunities, drive business growth and…
Main Purpose The Public Affairs Executive / GM will lead the company's public policy, stakeholder engagement, and thought leadership functions. This role is critical for navigating complex policy and regulatory environments and managing relationships with government bodies at local, provincial…
Chief Commercial Officer (DFA) Main Purpose Development and execution of the commercial strategy for the carrier and enterprise market segments including sales, business development, product lifecycle management, and business solutions to meet customer needs. Identifying new market opportunities, drive business…
Main Purpose The Compensation Manager is responsible for assisting in the design, implementation and management of the organization's compensation programs. This role ensures that these programs are competitive to market and compliant with all legislation and regulations, supporting the company's…
Main PurposeThe Public Affairs Executive / GM will lead the company's public policy, stakeholder engagement, and thought leadership functions. This role is critical for navigating complex policy and regulatory environments and managing relationships with government bodies at local, provincial and…