About Keen At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital…
About Keen At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital…
About Keen At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital…
About Keen At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital…
Job Description: Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail. Solid critical thinking, problem solving, and…
Job Description: Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail. Solid critical thinking, problem solving, and…
Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…
Real Time Mangement, Scheduling, Reporting, NICE IEX.Communication: Maintain effective communication with team leads, supervisors, and the WFM team to ensure everyone is…
Job Title: Senior Group Manager - Workforce Management (WFM) Location: Cape Town, South Africa Job Summary: We are seeking an experienced and…
This WFM resource is responsible for Creating schedules based on forecast and actual trends. Improve efficiencies and enhance utilization of resources. Support…
JOB PURPOSE To manage a WFM team and all facets of contact centre operations such as forecasting, scheduling, monitoring call volumes and…
JOB PURPOSE Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right…
To manage the Planning team and all facets of the short term to medium term planning such as forecasting, scheduling and other…
The purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as…
Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients…