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This WFM resource is responsible for Creating schedules based on forecast and actual trends. Improve efficiencies and enhance utilization of resources. Support…
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The main purpose of this position as part of the senior management is to lead a team with specialist function. You are…
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People To engage and support staff to adjust to the culture of the campaign and to achieve all KPI's (e.g NPS, Leads,…
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Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close knit community, united by the…
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Overview: About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and…
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Job Advert Summary Independently supports the team in executing comprehensive software testing activities across all phases of the Software Development Life Cycle…
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Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to…
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We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to…
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The main purpose of this position, as part of the senior management, is to lead a team of Operation Managers with specialist…
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Sr. Group Manager Summary:o Site Lead - training Key Responsibilities: Work with the Training leads ( Group Manager / Sr Group Manager…
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The Senior Group Manager of Call Center Operations oversees the strategic and day to day management of call center activities to ensure…
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Business Unit: Discovery Bank Function: Client Service Date: 28 Jul 2025 About Discovery Discovery's core purpose is to make people healthier and…
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JOB DESCRIPTION GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time.…
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We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates…
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This role exists to be the head of our quality function, responsible for the delivery of this function for our client. The…
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JOB PURPOSE Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right…
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Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to…
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Role Purpose: Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully fledged subsidiary of Vodacom. Infinity…
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Are you an experienced and dynamic professional fluent in Somali? We're looking for a Customer Engagement Consultant to join our team at…
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Job Description Europcar, a leading Car Rental company, has a great opportunity for a professional and highly target driven Debtor Manager in…
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