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Job Summary The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA…
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As a Quality Assurance Specialist you will monitor the effectiveness and quality of outgoing calls and emails to ensure compliance with the…
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Project Manager - Business Systems, Licensing & QA Location: Remote Type: Full Time Reports to: CEO / Owner Timezone: Must overlap with…
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Job Title: Sales Coach Job Description Key Responsibilities: Deliver one on one and group coaching sessions focused on: + Sales techniques (consultative…
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Customer Service and Support Location Cape Town, South Africa Job Title: Sales Coach Job Description Key Responsibilities: Deliver one on one and…
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Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior…
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Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior…
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Role Purpose: Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully fledged subsidiary of Vodacom. Infinity…
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Role Purpose: Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully fledged subsidiary of Vodacom. Infinity…
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We are seeking a detail oriented and analytical Telephone Quality Control Supervisor to ensure the highest standards of telephonic service across our…
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Large Hospitality Travel and Tourism Headoffice is looking for a suitable candidate to fill the above position as Telephone Quality Control Supervisor.…
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Job Title: Sales Trainer Location: Woodstock Department: Sales / Training & Development Reports To: Sales and Training Manager Type: Full Time Job…
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Job Advert Summary Hello Group is seeking to appoint a dedicated Risk and Compliance Manager to enhance our ability to manage and…
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1. Monitoring and Evaluation: Call Monitoring:QA specialists listen to and evaluate agent interactions (calls, chats, emails) against predefined criteria. Performance Assessment:They assess…
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Outbound sales: Team leader The purpose of the Team Leader: Outbound Sales is to lead, supervise, coach and mentor high paced outbound…
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Executive Manager: Quality Assurance (Somerset West) Rheinmetall Denel Munition (RF) (Pty) Ltd in Somerset West Cape TownRheinmetall / Executive Manager: Quality Assurance…
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Job Description: Rentokil Initial: Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at…
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Rentokil Initial: Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting…
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Join Our Team at IIE Rosebank College The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading…
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Advanced Call Center Technologies Job Description Quality Analyst Reports To: Manager, Training & Quality Department: Training FLSA: Non Exempt Prepared By: Human…
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