Job Description

RESPONSIBILITIES:

Supervising and assisting in daily warehousing and shipping functions Supervising receipt of all shipments, processes receiving, discrepancy, and damage reports as needed Measuring and reporting the effectiveness of the department activities Evaluating complaints received on shipments of equipment and supplies and take appropriate action Developing and maintaining departmental work instructions for all tasks Establishing and amending work procedures to meet warehouse demands as dictated by picking schedules and work flow Adhering to Company policies and procedures and enforcing safety regulations Recommending measures to improve quality of service, increasing efficiency of department and work crew and equipment performance Continuously improving warehouse operations through the use of lean enterprise practices Conferring with other supervisors to coordinate activities of individual departments and serving internal customers Maintaining inventory by conducting weekly cycle count , reconciling variances and inputting data Assigning staff to areas best suitable to obtain maximum productivity Keeping plant and machinery operational by troubleshooting breakdowns and continuous preventative maintenance Managing the maintenance of the building Managing and controls the warehouse picking, relative to the picking slips to ensure compliance to the required service levels Interacting with customers on a day to day basis and addresses customer complaints Participating in the development and implementation of security control procedures for warehouse operations Co-ordinating and managing stock takes Co-ordinating the surveillance and investigation of stock shortages, deviations from specifications, damages to delivered stock and resolves discrepancies by following up with vendors and freight companies and submitting appropriate reports

REQUIREMENTS:

Matric (Grade 12) minimum Computer Literate (MS Office) 4-5 years? working experience in a fast moving goods warehouse floor Studying towards a Diploma in Logistics Minimum 2 years? working experience on Sage Previous experience in managing 50+ staff Strong HR/IR skills Own transport essential Possible night shift work might be required Computerized and manual warehouse record-keeping methods Basic principles of warehouse organization and management Warehouse methods used in receiving, inspecting, storing, picking, distributing & delivering of goods Basic principles of warehouse safety and security Basic principles of training, supervision and personnel development Occupational Health and Safety Procedures Use technology in the management and maintenance of an effective receiving department Plan and delegate work and expedite flow of goods Analyze work requirements and establish performance standards Analyze procedural problems and determine causes of errors or inefficiency Maintain accurate records and prepare reports Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals Knowledge of general business computer software and aptitude to learn new software applications Ability to meet physical requirements including: a variety of standing, sitting and walking throughout the day Motivate employees Ensure all customer and staff KPi?s are met Excellent time management * Maintain ISO9000 standards