Job Description

To provide administrative and coordination support to the department including documentation, record maintenance and process compliance.
Key Performance Areas (Core, essential responsibilities -outputs of the position)
Training Coordination
Assist in scheduling, organizing, and setting up training sessions and workshops (virtual and in-person).
Maintain training calendars and reminders.
Content Management
- Support the collation and updating of training materials
- Ensure alignment with Medical Affairs-approved content.
Documentation & Compliance
- Maintain accurate records of attendance, feedback, and assessments.
- Ensure all training documentation is compliant with SOPs, audit-ready, and meets regulatory standards.
Stakeholder Support
- Coordinate logistics between trainers, speakers, and participants.
- Assist with onboarding programs for new medical team members.
Reporting & Evaluation
- Compile post-training feedback surveys and summaries.
- Support analysis of training effectiveness and participation metrics.
Cross-Functional Collaboration
- Liaise with Sales, Marketing, Regulatory, QA departments on training needs and integration.
Minimum Requirements
EDUCATION
Graduate
EXPERIENCE.
No prior experience required
SKILLS/PHYSICAL COMPETENCIES
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office Suite and digital learning tools.
- Attention to detail and ability to manage sensitive/confidential information.
General working conditions (e.g. shift work, drivers' license, specific tools, special clothing, environmental requirements, etc.)
- Office based environment, with regular travel to training locations and company offices.
- Flexibility to work outside of regular office hours, as needed, to accommodate training