Sales Generation - Cold calling and generating leads.
Lead Conversion Following up on leads from marketing campaigns.
Market Research Collecting customer feedback, objections and preferences to refine sales strategies
Upselling & Cross - selling, offering additional services
Database Building Gathering and updating customer information for future marketing and sales campaigns
Measurable Results Providing businesses with clear metrics e.g call volume ,conversation rates, sales value
Ensuring that weekly and monthly call stats are reached.
Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.
Provide regular and prompt feedback to clients in a timely manner.
Provide accurate forecasting on weekly and monthly sales pipelines.
Ensure all interactions are captured on the relevant systems in the approved manner.
Building relationships with prospective clients.
Ability to formulate, set and manage goals and objectives
Excellent presentation and interpersonal skills
Ability to cope with high pressure levels and manage stress effectively.
Ability to receive constructive criticism and use it to your advantage.
Excellent telephone and email etiquette.
Ability to adapt and respond positively to change.
Strong relationship building, account planning and process competence skills.
Matric/Grade 12/National Senior Certificate
2 years Sales Experience (Security Industry advantageous)
Proficient in MS Office
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