To ensure execution of plans, improvement in performance, adherence to process and delivering against service levels by analysing, evaluating, and directing the Logistics Interaction Centre team. This is done in order to achieve business and customer requirements.
Placement within the organisation:
The role reports to the Logistics Interaction Centre Manager.
Extent of the role's involvement in supervision and other team leadership activities
The role has direct reports in the form of Logistics Interaction Controllers.
Level of interaction within and outside of the company as well as the nature and purpose of the interaction
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