Team Leader Sales Contact Centre.customer Operations
Roodepoort, GP, ZA, South Africa
Job Description
Mission/
Core purpose of the Job:
The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed sales targets for our sales channels. The role combines management, selling, coaching and leadership activities to enable the sales team to achieve their assigned targets. Operationally, the Team Leader is responsible for driving the implementation of Sales and Sales Support Contact Centre operational strategies ensuring that the business achieves its strategic objectives. To create and maintain a performance driven culture and ensure that contact centre processes and controls are aligned to the business objectives
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Job Detail
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Job IdJD1471583
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRoodepoort, GP, ZA, South Africa
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EducationNot mentioned