Job Description

Operational Planning

Compilation of channel quarterly, monthly and weekly sales forecast based on business plan, relating to selected accessories Analyse and compare combined Branded sub-channels forecasts with the Business Plan /Forecast channel forecast and address variances on quantity forecasted, mix, and ensure that only products in the selected roadmap are forecasted on. Rank accessories and track top 20 and top 10 % sales contribution; identifying their possible substitutes aligned with OEM roadmap of upcoming accessories Keep current on channel related activities that may influence the forecast numbers, such as new accessories Correlate data into accurate trend regarding accessories and information that will be utilized by the sub-channel and supply chain cross-functional unit From time to time coordinate with all concerned departments internally (marketing, trade marketing, sales planning and intelligence, supply chain support function) to facilitate accurate branded channel forecast Tracking and analysis of stock of accessories in channel trends Providing ad hoc reporting and analysis to support the channel development team Identify and explore innovative ways to enhance the demand planning activities within Devices
Consider local conditions, as well as competitor activity to create competitive advantage


Ensure that systems are streamlined to reduce cost to the business, constantly looking for smarter and cost effective ways to do support the business. Provide continuous recommendations to the BRC Store Build Team in regards to accessory merchandising principles and merchandising best practice. Perform routine in channel trade visits to identify areas of continuous improvement and successes from an accessory point of view providing recommendations to internal various departments.

Channel Operations Management

Escalate stock deviations and variances as appropriate. Drive best practice, continuous improvement and innovation at process and procedure level. Drive best practice, continuous improvement and innovation at process and procedure level and initiate projects for business improvement. Identify system and process inefficiencies, make recommendations as required.

Relationship building and maintenance

Build and maintain relationships with all stake holders. Follow up on and respond to all queries Maintain good communication and relationships within Devices Ensure excellent relationships with suppliers and OEM's

Report Generation

Periodically report on related demand planning activities to the relevant stakeholders as regards accessories Monitor the effectiveness of systems and present findings. Provide auditors with all necessary information as required and ensure that all audit points relevant to this position are dealt with timeously and accurately.

Budget Management

Identify areas where money is lost and seek ways to reduce expenditure Identify opportunities to generate additional revenue

Customer Satisfaction

Align service delivery to changing market segments Establish and build relationships with all relevant stakeholders including OEM's, suppliers and store activities manager Ensure customer needs and requirements are satisfied through appropriate systems, processes and procedures Put contingency plans in place to prevent delays and enhance the customer experience Adopt a proactive approach to prevent problems from arising in the future Initiate change to continually improve all aspects of service delivery Drive continuous improvement as an important element of service delivery
Deliver measurable results