Spanish Customer Service
Cape Town, WC, ZA, South Africa
Job Description
Spanish Customer Service Agents Required to complete a seasonal contract up to 6 months !
Are you passionate about delivering exceptional customer service and going the extra mile ?
Then we looking for you to be part of a great TEAM !
:
Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.
Key Responsibilities:
Customer service engagement via incoming calls and respond to email queries
Managing reservation, special requests, and complaints from customers via the website
Respond to a defined a range of customer queries or inquiries to deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate channels ensuring they are handled and resolved in a timely manner
Demonstrate urgency on transactions using standard operating procedures
Requirements
A matric certificate or equivalent qualification
Good command of the Spanish & English (verbal & written)
Passionate about customer service
Strong analytical and problem-solving skills
Webchat experience advantageous A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience
Job Type: Temp to perm
Contract length: 6 months
Experience:
Spanish speaking: 1 year (Required)
Work Location: Remote
Application Deadline: 2025/11/30
Job Type: Temporary
Contract length: 6 months
Experience:
Spanish speaking: 1 year (Required)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
Customer Service Appointment Bookings Specialist (Spanish speaking)
Cape Town, Western Cape -
Customer Service Appointment Bookings Specialist (Spanish speaking)
Cape Town, Western Cape -
-
Job Detail
-
Job IdJD1518923
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationCape Town, WC, ZA, South Africa
-
EducationNot mentioned