Must have 4 to 7 years of Travel Specialist experience
Able to be creative in planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itineraries.
Comfortable managing the reservations process for bookings from quote to finalising, including invoicing and travel documents.
Must be consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.
Able to be flexible with working hours early and late shift, and emergency duty, on a weekly rotational basis.
Can be proactive selling of company products and services ensuring the best possible experience for
the guests.
Good knowledge and understanding of travel industry channels
Excellent computer skills including : MS Office applications such as Word, Excel, PowerPoint, and Outlook
WETU advantageous
Tourplan advantageous
Initial understanding and knowledge of the companys product with a good knowledge of South Africa,
Southern and East Africa preferable more training will be provided should the applicant prove
successful.
Must have a calm and professional manner of servicing agents and guests
With good problem-solving skills
An experiential creativity (crafting the ultimate guest experiences)
A good interpersonal skills
A sense of urgency
Must be passionate about delighting guests
Needs to be diligent and self-motivation to meet deadlines and keep on top of your job.
Must show a willingness/ability to share information and teach and inspire others.
Show an independent, curious and "can do it" nature
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