Job Description

Senior Travel Specialist | JHB | Lodge and Safari Group

Join this prestigious luxury lodge and safari group as a SENIOR TRAVEL SPECIALIST to join the travel team of a well-known luxury lodges and safari Group. The position is based in JHB. The successful candidate should have an enquiring mind, be methodical, and pay attention to detail, be creative, and show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, and can overcome obstacles, and persist with the task at hand, be decisive and adaptable.

PREVIOUS WORK EXPERIENCE REQUIRED:

• 4 to 7 years of Travel Specialist experience - renumeration will be dependent on experience.

KEY OUTPUTS:

• Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itineraries.
• Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents.
• Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.
• Working hours early and late shift, and emergency duty, on a weekly rotational basis.
• Proactive selling of the Group's products and services ensuring the best possible experience for the guests.

SKILLS & KNOWLEDGE REQUIRED:

• Understanding of travel industry channels
• Excellent computer skills including:

• MS Office applications such as Word, Excel, PowerPoint, and Outlook o WETU advantageous
• Tourplan advantageous
• ESS is essential.
• Good understanding of terms and conditions, product knowledge, third party and the Group's product destinations. A good knowledge of South Africa, Southern and East Africa preferable - more training will be provided should the applicant prove successful.
• Calm and professional manner of servicing agents and guests
• Problem-solving skills
• Experiential creativity (crafting the ultimate guest experiences)
• Understanding of quantitative and qualitative data analysis and being able to make decisions based on these analyses.
• Understanding and knowledge of the different markets in which the Group operates in
• Relevant understanding of business to create and formulate a strategy and make commercial decisions
• Sales process and methodologies

PERSONAL CHARACTERISTICS:

• Good interpersonal skills
• Sense of urgency
• Passionate about delighting guests
• Diligence and self-motivation to meet deadlines and keep on top of your job.
• Willingness/ability to share information and teach and inspire others.
• An independent, curious and xe2x80x9ccan do itxe2x80x9d nature

Personal growth

• Excellent communication skills (E.g. verbal, written, reporting and body language)
• Time management
• Teamwork and interpersonal skills
• Conflict management and resolution
• Attention to detail
• Administration and organization skills
• P-drive Navigation
• Paperless filing
• Speed Reading and typing

Salary package

• Salary will depend on years of experience and skills
• All additional benefits will be discussed with shortlisted candidates during the interview

To apply for Senior Travel Specialist | JHB | Lodge and Safari Group, please send your up to date CV in WORD document, with recent photo, relevant qualifications and training certificates and contactable references.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Recruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job!

Disclaimer

Personal information received from applicants will only be processed for the purposes obtained as disclosed in our privacy policy. By applying for this job, you accept that we can process your personal information as specified and you agree to our privacy policy found on Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in place to ensure the confidentiality of this personal information.

Recruit for Africa will only send emails from @recruitforafrica.com domain and will never ask job seekers to pay recruitment, visa or any travel fees into our account.

Recruit for Africa