Job Description

This role requires a seasoned professional with extensive knowledge of luxury destinations, accommodations, and experiences, particularly in Southern and East Africa. The ideal candidate will be responsible for designing tailor-made itineraries, maintaining strong client relationships, and ensuring seamless travel arrangements while upholding the highest standards of service and attention to detail.*This position can be based in either, Johannesburg or Cape TownCandidate requirements:

• Matric certificate with maths (minimum standard grade or above) and a tertiary qualification in Travel & Tourism or Hospitality
• Ideally 4-5 years in inbound travel, preferably at a Destination Management Company (DMC) or luxury tour operator
• Extensive understanding of Southern and East African destinations, particularly Tanzania and Kenya
• Experience handling customer relationships and developing or promoting products and services in the luxury travel industry
• Proficiency in TourPlan, Wetu and other travel booking systems.
• Proven English literacy, with European language skills being an advantage
• Strong organizational skills to craft bespoke itineraries with precision.
• Excellent attention to detail, organizational skills, and the ability to work under pressure
• Ability to prioritize tasks, manage multiple demands, and maintain accuracy under tight deadlines
• Team player with good follow-up skills and the ability to interface with various departments
• Professional, results-driven, and committed to delivering exceptional customer experiences
• Self-starter with high energy levels and a proactive approach to problem-solving

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