Job Description

Key Responsibilities

• Projects & Implementation (35%) Lead network infrastructure projects, coordinate timelines, and evaluate new technologies
• Reporting & Documentation (10%) Generate network performance reports, maintain technical documentation, and create standard operating procedures
• Critical Issue Management (15%) Respond to priority incidents, manage escalations, conduct root cause analysis, and participate in incident response
• Stakeholder Management (10%) Maintain vendor relationships, collaborate with business units, and negotiate technical specification
• Technical Support & Knowledge Transfer (20%) Implement and configure security protocols, provide technical support, troubleshoot issues, mentor team members, and stay current with updates
• Maintenance (10%) Perform daily network health checks, execute routine maintenance, monitor performance, and maintain documentation

Required Qualifications:

• Certifications & Experience: CCNA certification, entry-level PaloAlto qualification, and 4+ years of network and firewall management
• Technical Skills: LAN understanding, WiFi and switching management, PaloAlto firewall configuration, multi-vendor network troubleshooting, and core networking protocols.
• Preferred Skills: VeloCloud SD-WAN management, Cisco certification, server technology expertise, cloud platforms knowledge, and network monitoring tools.
• Professional Skills: Adaptability, analytical and problem-solving capabilities, excellent communication, and strong documentation skills.

Advanced Certifications

• CCNP Enterprise
• PaloAlto PCNSE, PCNSA, PCCSA certification
• CompTIA Security+ or equivalent security certifications
• Cloud certifications (AWS, Azure, or Google Cloud

Technical Experience

• Enterprise network design and implementation
• Multi-vendor environment management
• Security incident response and forensics
• Network automation and scripting (Python, PowerShell)
• SIEM and security monitoring tools

Industry Experience

• Previous experience in vendor management or procurement
• Background in cybersecurity or information security
• Experience with enterprise monitoring and management tools
• Project management experience with network implementations

Working Conditions

• Position requires ability to work independently and make autonomous decisions
• Occasional after-hours support during incidents or maintenance windows required
• Regular interaction with external vendors and internal stakeholders
• Some travel may be required for vendor meetings, training, or site visits
• On-call rotation participation for critical infrastructure support

Skills Required