Job Description

Title Senior Account Executive



We are looking for a dedicated, ambitious and self-driven Senior Account Executive. As a Senior Account Executive, you will lead our most valued customers, specializing in building and maintaining relationships at all levels from C-Suite to developer. We are looking for a challenger mindset, a growth mindset leading towards transformative business outcomes for Altron and our customers.

You should:

• Institute highly productive, as well as exceptionally professional relationships between Altron and the assigned accounts you will take ownership of
• Always strive to provide exceptional customer experience
• Investigate customersxe2x80x99 requests
• Manage customer expectation
• Properly validate, clarify, and assess needs of customers on an ongoing basis
• Ensure the customer holds the company in high esteem, which is depicted by high customerxe2x80x99s satisfaction ratings
• Coordinate executives of the company and their contributions to customer management
• Spearhead the effort of the company in solution development to ensure customersxe2x80x99 needs are properly addressed
• Make sure all deliverables arrive in good order, on time, and fulfil customersxe2x80x99 requirements.
• Appropriately coordinate company personnel involvement in strategic account management, especially in service and support resources, to ensure account performance objective of the company is met and to ensure complete customer satisfaction
• Take care of any issues incurred professionally and timeously
• Fulfill any number of assigned targets to ensure volume of sales is at a profitable level
• Ensure assigned accounts meet with companyxe2x80x99s strategic objective
• Fulfill the assigned quota of sales designated on any strategic account
• Achieve the expectations for complete profitability on the assigned accounts
• Work with other members of staff like service resources staff members, implementation resources experts, sales specialists, Business Development Mangers, Legal, Finance, Supply Chain, Logistics and varieties of other management and sales experts in the organization / Collaborate with our team to achieve sustainable growth and development
• Set up KPIs and keep track of key account metrics
• Communicate the progress to both internal and external stakeholders
• Manage Pipeline with a focus on accuracy, reliability, detailed descriptions
• Demonstrate a proven ability to understand customer needs
• Create and deliver focused winning pitches to all levels in a customer
• Demonstrate a track record of working closely with local and global partners providing solutions to customers
• Work with other Account Executives within Altron SI and Altron Group to drive collaboration and the culture of winning
• Be prepared to work with and manage a Junior Account Executive in your cluster
• Be a highly confident negotiator
• Be a highly confident Story Teller
• Demonstrate a successful track record of performance
• Be astute in dealing with multiple parties
• Demonstrate experience in collecting competitive intelligence, market intelligence as well as industry trends
• Have a high proficiency in Excel and PowerPoint as table-stakes
• Be excited about working cross-industry and having a solid mix of accounts
• Have a high proficiency in formulating and presenting Strategic Account Plans as well as executing against them with precision
• Be a champion of ownership xe2x80x93 right the way through to conclusion
• Manage your book of business with precision, from invoicing to debtors, from delivery to installation, from running to optimization, from revenue to maximizing profit
• Always demonstrate the highest level of integrity
• Want to be part of a winning team - Altron

Senior Account Executive requirements and qualification:

• 9 years + of experience as Senior Account Executive/Cluster Lead or similar role
• B degree or equivalent experience
• Experience in managing multiple stakeholders and projects
• Customer-Centric
• Excellent verbal and written communication in English
• Sense of ownership and pride in your performance and its impact on companyxe2x80x99s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Education Bachelor's Degree (Required)

Languages English

Altron