Job Description

Duties and responsibilities:

Answering telephone calls and taking messages General administrative duties e.g., emails, photocopying, etc. Receiving and interpreting client's instructions and opening, updating and scrutinizing standing instructions Preparing change of client correspondence Preparing abandonment correspondence Drafting no further cost correspondence Sending 30/31 awaiting instruction reminder correspondence Sending off GPA reminder correspondence letters Preparing take over correspondence Compiling Quarterly/Monthly reports in accordance with Standing Instructions Responding to client queries and dispatching schedules of charges Preparing invoices and invoicing clients Typing of specifications and claims and general correspondence. Opening of files Applying for new account numbers Applying to amend existing account details. Applying for revenue stamps Sorting through fax serve confirmations and entering charges onto file. Drawing files when required Doing Debit and Credit notes To carry out any ad hoc duties that are commensurate with the job level. Open cases in Patricia

Skills and knowledge

A methodical person with good English language skills Computer literacy with competent typing skills Excellent language skills (good command of English, both written and verbal) Ability to prioritise and deal with urgent matters promptly and efficiently. A conscientious, loyal and dedicated person, with the ability to think laterally Someone with a professional attitude Ability to work independently and under supervision. Ability to handle the pressure of having to cope with large workload

Qualification/s

Matric or equivalent qualification A relevant tertiary qualification * Experience working on Patricia and CMS will be advantageous.