Job Description

A fantastic opportunity for an experienced Restaurant Supervisor to join a high-end hospitality operation in Franschhoek. This role is ideal for a service-driven professional with strong fine-dining experience, excellent attention to detail, and the ability to support restaurant leadership while maintaining exceptional service standards.

What You'll Do

Oversee daily restaurant operations to ensure smooth and efficient service Ensure opening and closing procedures and daily shift requirements are followed precisely Manage table allocations to optimise flow and guest satisfaction Ensure guest orders are taken according to SOPs, promoting menu items and accommodating reasonable non-menu requests Lead pre- and post-service briefings to align the team and maintain service standards Support the Restaurant Manager with day-to-day operational and administrative duties Assist with staff induction, training, coaching, and ongoing development Ensure shifts are adequately staffed and assist with scheduling when required Assist with end-of-month stock counts and accurate stock control Attend required meetings and training sessions Identify, report, and rectify potential and real hazards promptly Ensure compliance with fire, emergency, safety, and operational procedures

What You'll Need

Matric certificate Previous supervisory experience within a fine-dining or luxury hospitality environment Strong knowledge of food and beverage service standards Confident leadership, training, and coaching skills Excellent attention to detail and problem-solving ability Strong time management and ability to work under pressure Wine knowledge or certification advantageous Proficiency in restaurant POS systems Preference for candidates based in Franschhoek or surrounding areas
If you are passionate about delivering exceptional guest experiences and ready to take the next step in your hospitality career, this role offers an excellent opportunity within a luxury dining environment.