Job Description

An excellent opportunity for an experienced Restaurant Manager to join a high-end hospitality operation in Franschhoek. This role is suited to a hands-on leader with strong fine-dining experience, a passion for service excellence, and the ability to manage both people and operations to the highest standard.

What You'll Do

Lead and supervise the restaurant team to ensure seamless daily service delivery Conduct daily briefings covering guest movements, special occasions, and dietary requirements Oversee opening and closing procedures, shift preparation, and mise en place Welcome and engage guests in line with refined service standards Manage table allocations to optimise flow and guest satisfaction Liaise closely with kitchen and management teams regarding menus, wine lists, and daily operations Monitor staff performance, punctuality, and absenteeism Support training, coaching, and performance management processes Take responsibility for stock counts and ensure timely submission to stores Oversee POS operations including settlements, voids, discounts, cash-ups, and end-of-day procedures Assist with expenditure reporting and operational meetings Coordinate group bookings, private dining, events, and function set-ups Conduct pre- and post-event inspections to ensure venues meet required standards Identify, report, and address operational risks and hazards

What You'll Need

Minimum 3 years' experience in a supervisory or management role within a fine-dining or luxury hospitality environment Strong knowledge of food and beverage service standards Confident leadership and people-management skills Excellent attention to detail and organisational ability Ability to work under pressure with strong time management Wine knowledge or certification advantageous Matric certificate required * Preference for candidates based in Franschhoek or surrounding areas