Reservationist
South Africa, South Africa
Job Description
Job Summary This company operates a collection of intimate, luxury safari camps, offering authentic wildlife experiences underpinned by strong conservation and community values. They are seeking a detail-oriented, highly organised Reservationist who thrives in a fast-paced environment, has excellent communication skills, and is passionate about delivering seamless, personalised service to agents and guests alike.
Core criteria:
- Manage all reservation enquiries from agents and direct clients
- Process bookings accurately from enquiry through to confirmation and invoicing
- Maintain and update the reservations system, ensuring rates, availability, and guest details are correct
- Liaise closely with sales, operations, guides, and camp teams to ensure smooth booking handovers
- Prepare and send quotations, confirmations, pro forma invoices, and travel documentation
- Handle amendments, cancellations, and special requests efficiently and professionally
- Build and maintain strong relationships with travel agents and key partners
- Ensure all reservations align with company policies, rate structures, and payment terms
- Monitor rooming lists, arrival schedules, and guest movements
- Provide exceptional customer service while upholding brand standards and attention to detail
Wild Dreams Hospitality
Recruiter
Skills Required
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Job Detail
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Job IdJD1641292
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSouth Africa, South Africa
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EducationNot mentioned