Job Description

Location:

Remote

About the Role

We are a fast-growing dental lab serving clinics across the United States. We are hiring experienced dental professionals (virtual dentists, dental assistants, dental office staff, or dental-trained support agents) to join our remote account management team.

Your responsibilities will include:

Answering inbound calls and emails from dental clinics Building strong relationships with our dentist clients Managing remakes, shipping issues, and case-related questions Making outbound calls to clarify details or provide proactive updates Monitoring our shared inbox and CRM for customer needs
You must have a dental background, excellent English, and be confident speaking on the phone.

What We're Looking For

Prior experience in a dental office, dental lab, or dental support role Strong English communication skills (verbal and written) Clear, professional speaking voice for phone calls with U.S.-based dentists High attention to detail and the ability to follow through on tasks Ability to work with tools like Google Sheets, Gmail, and CRM platforms Fast learner who can keep up in a fast-moving environment
Shift Availability

We are hiring two full-time remote positions. Please only apply if you can fully commit to one of the following shifts:

Morning Shift - 8:00 a.m. to 4:00 p.m. EST (U.S. Eastern Time) Evening Shift - 4:00 p.m. to 12:00 a.m. EST
Why Work With Us

Long-term role with stable income High-growth U.S.-based startup with a tight-knit team Opportunities for advancement and leadership You will work directly with the founders and leadership team High-impact work with clear expectations and autonomy
How to Apply

To be considered, you must complete all of the following:

Submit your answers to the questions below Record and submit a Loom video introducing yourself and covering: Your dental experience Why you're confident talking to U.S.-based dentists Which shift you're available for Your desired monthly pay

Note:

We will only review applications from candidates with real dental experience. Applications without a Loom video will not be considered.

Job Type: Full-time

Pay: R20833,44 - R26041,80 per month

Work Location: Remote