Our client in the Household Products industry is currently looking for a Relief Store Manager, in Western Cape.
Responsibilities:
Responsible for sourcing, selecting, and purchasing a range of homeware products that meet their company's standards of quality, style, and affordability.
Rotate from time to time in stores within the Western Cape to relieve store managers in their absence.
Lead the store team in all aspects of store operations.
Day-to-day management of the store.
Take responsibility for the training & development of team members.
Communicate effectively with Senior Management team.
Drive sales through applying sales techniques and standards as well as identifying innovative new solutions to support sales growth.
Always ensure and provide exceptional customer service.
Ensure appropriate merchandising standards.
Control expenses and payroll budgets.
Manage the staff experience and handle personnel issues.
Model outstanding customer service practices for the team and ensure associates consistently deliver excellent customer service.
Involved in managing one or more of the following operations: Back of House operations (Receiving/Administration/systems), Merchandising, Point of Sale/Front End operations, Selling Floor, Returns, and all individual departments instore.
Assisting/support management team in all areas of store operations, service, and merchandising.
Human Resource Initiatives including but not limited to staffing, hiring, and staff scheduling.
Requirements:
Grade 12.
Relevant Business/Administration qualification xe2x80x93 Retail Management Diploma or Degree would be advantageous.
4+ Years retail experience with administrative and people management experience.
Strong written and verbal communication skills.
Strong leadership and management skills.
Strong analytical skills.
Highly organised with the ability to adapt quickly to change.
An excellent understanding of retail.
Proficiency in stock management, cost control and cost management.
Genuine interest in the companyxe2x80x99s brand and products.
Ability and willingness to work weekends and extended retail hours.