Job Description

Job Opportunity:

Receptionist & Managers Assistant

Location: Wyndford Holiday Farm, Fouriesburg, Free State

Are you friendly, organized, and passionate about creating exceptional guest experiences? Wyndford Holiday Farm is looking for a dedicated

Receptionist / Managers assistant

to join our team and play a vital role in ensuring the smooth operation of our welcoming retreat.

About Us

Wyndford Holiday Farm is a charming countryside getaway in the heart of the Eastern Free State. Known for our warm hospitality, serene surroundings, and unforgettable guest experiences, we pride ourselves on being a home away from home for all our visitors.

Role Overview

As the

Receptionist / Managers Assistant

, you will be the first point of contact for our guests, providing exceptional service and supporting daily administrative operations. In addition, you'll need strong problem-solving skills and the ability to step into a

management support role

when the manager is away- helping to ensure seamless operations and guest satisfaction at all times.

Key Responsibilities

Guest Services:

Greet and assist guests with check-ins, check-outs, and inquiries in a friendly and professional manner.

Communication:

Manage phone, email, and in-person queries efficiently, ensuring timely responses and clear communication.

Reservations Management:

Handle bookings and maintain accurate records of guest information.

Administrative Support:

Assist with filing, report preparation, and other administrative tasks as required.

Department Coordination:

Work closely with housekeeping, kitchen, and other departments to ensure smooth operations.

Local Knowledge:

Provide information about Wyndford's services and nearby attractions to enhance the guest experience.

Leadership Backup:

Step confidently into the manager's role when required, supporting staff, making decisions, and ensuring standards are upheld.

Event & Group Coordination:

Plan, organize, and manage functions, special events, and group stays from start to finish.

Requirements

Excellent interpersonal and communication skills. Strong organizational and multitasking abilities. A natural problem-solver who can remain calm and professional under pressure. Proficiency in Microsoft Office (Word, Excel, and Outlook). Prior experience in reception, administration, or customer service is preferred. Leadership qualities and the confidence to step into a management support role when needed. Flexibility to work weekends and public holidays. A passion for hospitality and making guests feel at home.

What We Offer

Comfortable on-site housing. Meals provided during shifts. Utilities included: electricity, water, and Wi-Fi. A tranquil work environment surrounded by natural beauty. The chance to be part of a close-knit, supportive team.

How to Apply

If you're ready to bring your skills, initiative, and passion for hospitality to Wyndford Holiday Farm, we'd love to hear from you! Please send your CV and a brief cover letter to

denise@wyndford.co.za

with the subject line: "Receptionist & Managers Assistant"

Job Type: Full-time

Pay: From R6000,00 per month

Work Location: In person