Job position: Program Coordinator
Job Type: Fully remote work (9:00am-4:00pm EST time)
Job Type: Full-time
Work Location: Remote
Key Responsibilities:
? Coordinate and manage program-related administrative tasks to ensure smooth operations.
? Conduct cold calls to potential clients and referral sources to generate new business.
? Serve as a key point of contact for client inquiries, ensuring prompt and professional service.
? Schedule and conduct interviews for new staff, including HHAs, nurses, and other care providers.
? Prepare and distribute meeting agendas, take meeting notes, and ensure follow-up on action items.
? Create presentations and reports for internal and external meetings.
? Collaborate with HR to assist with onboarding, training, and scheduling.
? Maintain accurate and organized client and employee records.
? Support management with special projects and initiatives as needed.
Qualifications:
? Proven experience in customer service, cold calling, and office coordination.
? Strong verbal and written communication skills.
? Experience in conducting interviews and working in a fast-paced, professional setting.
? Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
? Excellent time management and organizational abilities.
? High level of professionalism and interpersonal skills.
? Previous experience in home care, healthcare, or a related field is a plus.
Preferred Skills:
? Customer Service Experience.
? Familiarity with home care agency operations and regulations
Job Type: Full-time
Work Location: Remote
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