Job Description

===================


We are seeking an experienced and visionary

User Experience Lead

to drive the strategy, architecture, and execution of world-class user experiences for our clients. This is a

client-facing role

that requires excellent communication and presentation skills in English. The ideal candidate will work closely with clients to

gather requirements, propose the best information architecture, and define the most effective user experience solutions

whether for marketing websites or full-scale digital products.


In addition to client engagement, this role will guide and mentor designers, ensuring that the team delivers cohesive, high-impact design outcomes that balance user needs with business objectives.

Who We Want

---------------

A UX leader with strong expertise in

user-centered design, architecture, and client engagement

. Someone who can translate business requirements and client needs into

clear, elegant, and impactful user journeys

. A collaborator who thrives in

cross-functional teams

, bridging design, engineering, and business goals. A mentor who uplifts designers while maintaining a hands-on role in

UX direction and solution design

.

Reporting Line

------------------


This position reports directly to the

Head of Marketing

, and collaborates closely with product managers, engineers, and client stakeholders.

Key Responsibilities

------------------------

Client Engagement & UX Leadership

Lead

client workshops, requirement-gathering sessions, and stakeholder interviews

. Translate client needs into

information architecture, user flows, and wireframes

. Propose the

best UX solutions

tailored to both marketing websites and product platforms. Present UX concepts and strategies to clients with confidence and clarity.

User Research & Strategy

Conduct user research, competitive benchmarking, and usability testing. Translate findings into actionable recommendations that improve customer satisfaction. Advocate for

accessibility, inclusivity, and best practices

in user experience.

Design Systems & Execution

Oversee and evolve

design frameworks and systems

to ensure consistency across projects. Deliver high-level UX documentation (site maps, wireframes, prototypes). Collaborate with UI designers to transform UX concepts into visually compelling experiences.

Collaboration & Delivery

Work with product managers and engineers to ensure UX is

feasible, scalable, and aligned with client objectives

. Collaborate with marketing/content teams for unified brand storytelling across digital touchpoints. Facilitate

design sprints, feedback loops, and cross-functional workshops

.

Team Leadership & Mentorship

Lead and mentor a team of UX and UI designers. Provide clear direction, feedback, and support to elevate design quality. Foster a culture of

innovation, collaboration, and client-first thinking

.

Qualifications

------------------

6+ years of experience in

UX design, information architecture, or product design

. Proven experience leading

client-facing projects

from discovery to delivery. Expertise in

UX tools

: Figma, Framer, Adobe Creative Suite, and prototyping tools. Strong knowledge of

design systems, usability testing, and UX methodologies

. Demonstrated ability to

propose and present UX strategies to clients

.

Fluent English

communication and presentation skills are mandatory.

Bonus Traits

----------------

Experience working on

both marketing websites and product platforms

. Motion/interaction design skills for enhancing user flows and storytelling. * Strong portfolio demonstrating

UX leadership and client-facing expertise

.