Passenger Vehicle Junior Service Advisor Westrand, Gauteng
Johannesburg, Gauteng, South Africa
Job Description
Duties:
- Greet customers in a friendly and professional manner, in person and telephonically
- Create a positive image of self and dealership
- Answer questions about all aspects of dealership or refer customer to appropriate department/employee
- Ensure that all customers are shown the utmost courtesy and consideration
- Analyse customers needs to provide an excellent and memorable service
- Assess service needs
- Accurately capture customer concerns and observations (utilize function testing, test drive, or test technician as required)
- Promote the sale of labour, parts and accessories based on customer needs, required services, and customer/vehicle history
- Provide estimates for labour and parts and specify payment responsibilities
- Record clear instructions for technicians, specify required labour options
- Record changes on repair orders after customer has agreed to them
- Ensure that the customer signs the job card to authorize the list of tasks documented on the job card
- Min 2 years relevant experience within the motor industry at dealership level, in the same or similar role as Junior Service Advisor
- Self-Motivated
- Target/Goal driven
- Extremely good with client relationships (Excellent Customer Service)
- Motor Industry experience ESSENTIAL!!!
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.Applications should be submitted no later than Wednesday 14 May 2025.
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Passenger Vehicle Junior Service Advisor Westrand, Gauteng
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Job Detail
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Job IdJD1426479
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned