Operations Manager

Limpopo, South Africa

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Key Responsibilities:

Oversee all lodge departments: Front Office, Housekeeping, F&B, Maintenance, Admin
Ensure smooth day-to-day operations and uphold 5-star service standards
Work closely with Lodge Manager and Head of Departments on strategy and execution
Manage guest satisfaction and handle VIP requests or issues promptly
Maintain SOPs, health & safety compliance, and operational efficiency
Conduct performance reviews, training, and staff development
Handle supplier negotiations, stock control, and monthly reporting

Requirements:

Minimum 5 years experience in lodge or hotel operations management (luxury environment)
Relevant hospitality qualification (degree/diploma) preferred
Strong leadership, problem-solving, and communication skills
Excellent organisational and multitasking ability
Fluent in Afrikaans and English non-negotiable
Comfortable living remotely in Limpopo province

Package Includes:

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