Job Description

Job Title: Operations Manager
Company: Bidvest Prestige Hospitality
Location: Johannesburg, South Africa
Overview:
Bidvest Prestige Hospitality is a leading provider of hospitality services, including cleaning, catering, and facilities management. We are seeking a highly skilled Operations Manager to oversee the day-to-day operations of our services in Johannesburg.
Responsibilities:
- Manage and oversee the overall operation of the cleaning, catering, and facilities management services in Johannesburg
- Ensure all services are delivered to the highest standards of quality, cleanliness, and efficiency
- Develop and implement operational policies and procedures
- Monitor and evaluate service performance, identifying areas for improvement and implementing corrective actions
- Manage and mentor a team of supervisors and staff, providing guidance and support as needed
- Liaise with clients to address any concerns or issues, ensuring excellent customer service and satisfaction
- Monitor and manage budgets and expenses to ensure profitability and cost-effectiveness
- Coordinate with other departments and stakeholders to ensure seamless operations
Qualifications:
- Hospitality Management, Business Administration, or a related field
- 5 years of experience in operations management, preferably in the hospitality industry
- Strong leadership and management skills, with the ability to motivate and develop a high-performing team
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders
- Strong organizational and project management skills, with the ability to multitask and prioritize effectively
- Knowledge of relevant health and safety regulations and standards
- Proficiency in Microsoft Office and other relevant software applications
If you meet the qualifications and are interested in joining our team as Operations Manager, please submit your resume and cover letter to careers@bidvestprestigehospitality.co.za. We look forward to hearing from you!

Skills Required