Job Description

We're Hiring: Onsite Support & Installation Technicians - Multiple Locations

Locations:

Western Cape:

George

Free State:

Bloemfontein

KwaZulu-Natal:

Durban

Reporting To:

Branch / Area Manager

Direct Reports:

None

Role Purpose

Join

Lesaka Point of Sale

as an

Onsite Support & Installation Technician

and play a critical role in delivering world-class POS solutions to the hospitality industry. You'll handle installations, troubleshooting, and client training while ensuring smooth go-lives and exceptional customer service.


This is a

hands-on, field-based role

for a

tech-savvy problem solver

who thrives in fast-paced environments and enjoys working independently.

Key Responsibilities

Installation & Setup:

Install POS terminals, printers, scanners, and networking infrastructure for hospitality clients.

Onsite Support & Troubleshooting:

Resolve hardware/software issues, repair faulty equipment, and adapt solutions to client environments.

Configuration & Testing:

Configure BIOS, IP settings, and load POS software; conduct full functionality tests.

Client Training & Liaison:

Train customers on installed systems and maintain professional client-facing communication.

Operational Duties:

Manage Lesaka loan equipment, stock take, and complete installation checklists with accurate documentation.

After-Hours Support:

Participate in standby rotation and handle urgent issues outside business hours.

Minimum Requirements

Grade 12 / Matric IT qualification recommended (A+ / N+) 1-2 years' experience in IT hardware support or field installations Windows networking experience Strong diagnostic and problem-solving skills Excellent written and verbal communication Own reliable vehicle and valid driver's license (essential) Willingness to work irregular hours and travel long distances Hospitality or POS-related tech experience is an advantage

Key Traits We Value

Independent and proactive Customer-focused and service-oriented Strong attention to detail and time management Professional, energetic, and collaborative

Your Impact Will Be Measured By

Successful installations and go-lives Timely resolution of technical issues Client satisfaction and positive feedback Accurate documentation and CRM updates

Why Join Lesaka?

Be part of a leading POS technology provider that values

innovation, reliability, and customer success

. Your work will directly impact the hospitality industry across South Africa.

Preference will be made to support EE / AA measures.