Job Description

Join Lesaka as a Growth Administrator!
Location: Office-based within your assigned region
Reporting To: Manager / Head of Growth
Direct Reports: None
About the Role
Become part of Lesakas Growth Organisation a dynamic team driving merchant acquisition, activation, revenue growth, and retention across our integrated product suite:
Card | Cash | Capital | Software | VAS Portfolios
As a Growth Administrator, youll be the operational backbone of the Growth team, ensuring smooth processes, accurate data, and efficient execution. Your work enables our Growth Executives and Partners to focus on what matters most: expanding our merchant network and enabling financial inclusion through technology-driven solutions.
Key Responsibilities
Growth Process Administration Prepare onboarding packs, track deals, and maintain version control.
CRM & Pipeline Management Update Dynamics/Salesforce daily, generate reports, and keep data clean.
Marketing Lead Management Capture and track inbound leads, monitor conversions, and liaise with Marketing.
Reporting & Data Consolidation Compile dashboards, track KPIs, and highlight trends.
Coordination & Scheduling Organize meetings, merchant sessions, and activation timelines.
Compliance & Record Keeping Ensure documentation meets standards and maintain confidentiality.
What Were Looking For
Attention to Detail Accuracy is your superpower!
CRM Proficiency Familiar with Dynamics or Salesforce.
Organizational Skills Juggle multiple priorities with ease.
Analytical Thinking Spot patterns and flag issues.
Collaboration & Communication Work seamlessly with teams.
Process Discipline Follow governance and compliance rigorously.
Initiative Anticipates needs and resolves operational challenges before they impact performance.
Adaptability Adjusts to shifting priorities while maintaining quality and control.
Confidentiality & Integrity Handles merchant and internal information with the highest level of trust.
Qualifications & Experience
Minimum 35 years administrative or coordination experience within sales, merchant services, or financial environments.
Experience with CRM systems such as Dynamics or Salesforce.
Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams).
Understanding of merchant onboarding or activation processes preferred.
Matric required; tertiary qualification in Business Administration, Commerce, or Marketing advantageous.
Why Join Lesaka?
Be part of a fast-paced, innovative team thats shaping the future of financial inclusion. Every role matters and yours will make a real impact!
Preference will be made to support EE / AA measures

Skills Required