Job Description

We're Hiring! Cloud Services Technician | Hospitality
Business Unit: Merchant Division Lesaka Technologies
Location: Midrand, Johannesburg
Reports to: Cloud Services Manager
Direct Reports: None
Lesaka Point of Sale is on the lookout for a skilled Cloud Services Technician to join our dynamic team! If youre passionate about technology, customer service, and problem-solving, this is your chance to make an impact in the fast-growing POS and cloud solutions industry.
About the Role
As a Cloud Services Technician, youll play a critical role in ensuring our clients systems run smoothly and efficiently. You will:

• Install and configure routers and hospitality solutions to keep businesses connected.
• Ensure stores remain online and data is accurate on the web.
• Train customers on computer systems and software programs.
• Provide technical support for hardware and software issues on-site.
• Troubleshoot and resolve call-outs promptly and professionally.
• Program and adapt software for optimal performance in customer environments.

(This list is not exhaustive and may evolve as the role grows.)
Minimum Requirements

• Valid Drivers License and reliable, insured vehicle (business use with courtesy car hire).
• Willingness to travel long distances within the region.
• IT qualification recommended (N+ and A+ preferred).
• Windows networking experience and strong IT technical support background.
• Minimum 1 year experience in IT field.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Point of Sale experience and network cabling skills are advantageous.
• Excellent written and verbal English communication skills.
• Strong problem-solving ability and customer relationship skills.
• Ability to work independently with minimal supervision.

Working Hours

• Monday to Friday: 08:00 17:00
• After-hours support may be required for critical cases.

Why Join Lesaka?

• Be part of a leading POS solutions provider driving innovation in the hospitality industry.
• Enjoy a supportive team environment with opportunities for growth.
• Work on cutting-edge technology and make a real impact on businesses

Take your career to the next level join Lesaka and help businesses thrive!
Preference will be made to support EE / AA measures

Skills Required