Job Description

Mascor is a Company consisting of franchised Fuel divisions throughout KZN and in Mpumalanga. In some areas, the fuel station also has a convenience store, take-away or mini market store offering customers a one-stop solution. We offer professional and high-quality service and customer service standards. Mascor Malelane will be opening an OK minimarket soon and will be seeking a Shop Supervisor.

RESPONSIBILITIES:

1. SUPERVISORY:

Assist the manager with scheduling, training and supervising shop employees. Assist manager with recruitment. Schedule daily job assignments for shop employees. Assist manager to ensure daily operating procedures are adhered to. Enforce compliance of franchise & Company policies and QPRO in store operations. Ensure that all promotions are posted timeously. Capture all relevant information onto the relevant systems daily. All relevant reports to Management. Complete all relevant administrative entries as required.

2. STOCK:

Ensure all stock is displayed according to franchise planogram standards. Ensure stock rotation to prevent expired stock. Order stock weekly. Clear negative stock on hand. Transfer stock from the shop to the kitchen. Control shrinkage & wastages of stock within industry benchmarks. Supervise the weekly stock take. Optimal display and availability of stock on all shelves. Housekeeping - ensure stock storerooms, shop, kitchen and bathrooms are neat and tidy.

3.

KITCHEN:

Adjust recipes as needed. Ensure correct pricing to achieve GP percentages. Limit waste to industry benchmarks.

4. HEALTH AND SAFETY:

Health and safety regulations should be more than 90% according to franchise standards. Ensure all areas are clean and safe. Address customer and franchise enquiries timeously. Ensure that all employees are dressed in the correct uniform.

REQUIREMENTS:

1.

Qualifications:

Min Grade 12 Ideal: Certificate in business management or any training related certificates.

2. Experience:

Proven work experience as a shop supervisor in the retailing industry.

3. Legal Requirements:

Valid drivers license

4. Key Competencies:

Strong communication skills. Strong supervisory skills. Able to handle stress and conflict. Strong administrative skills. Time management skills. * Computer literate.