Job Description

Introduction:
Mascor is a Company consisting of franchised Fuel divisions throughout KZN and in Mpumalanga. In some areas, the fuel station also has a convenience store, take-away or mini market store offering customers a one-stop solution . We offer professional and high-quality service and customer service standards .
Description:
Mascor is a Company consisting of franchised Fuel divisions throughout KZN and in Mpumalanga. In some areas, the fuel station also has a convenience store, take-away or mini market store offering customers a one-stop solution. We offer professional and high-quality service and customer service standards. Mascor Malelane will be opening an OK minimarket soon and will be seeking a Shop Supervisor.
RESPONSIBILITIES:
1. SUPERVISORY:

• Assist the manager with scheduling, training and supervising shop employees.
• Assist manager with recruitment.
• Schedule daily job assignments for shop employees.
• Assist manager to ensure daily operating procedures are adhered to.
• Enforce compliance of franchise & Company policies and QPRO in store operations.
• Ensure that all promotions are posted timeously.
• Capture all relevant information onto the relevant systems daily.
• All relevant reports to Management.
• Complete all relevant administrative entries as required.

2. STOCK:

• Ensure all stock is displayed according to franchise planogram standards.
• Ensure stock rotation to prevent expired stock.
• Order stock weekly.
• Clear negative stock on hand.
• Transfer stock from the shop to the kitchen.
• Control shrinkage & wastages of stock within industry benchmarks.
• Supervise the weekly stock take.
• Optimal display and availability of stock on all shelves.
• Housekeeping ensure stock storerooms, shop, kitchen and bathrooms are neat and tidy.

3. KITCHEN:

• Adjust recipes as needed.
• Ensure correct pricing to achieve GP percentages.
• Limit waste to industry benchmarks.

4. HEALTH AND SAFETY:

• Health and safety regulations should be more than 90% according to franchise standards.
• Ensure all areas are clean and safe.
• Address customer and franchise enquiries timeously.
• Ensure that all employees are dressed in the correct uniform.

Requirements:
REQUIREMENTS:
1. Qualifications:

• Min: Grade 12
• Ideal: Certificate in business management or any training related certificates.

2. Experience:

• Proven work experience as a shop supervisor in the retailing industry.

3. Legal Requirements:

• Valid drivers license

4. Key Competencies:

• Strong communication skills.
• Strong supervisory skills.
• Able to handle stress and conflict.
• Strong administrative skills.
• Time management skills.
• Computer literate.

Skills Required