Legal Debt Collection Agent
Cape Town, WC, ZA, South Africa
Job Description
JOB DESCRIPTION:
To negotiate payment arrangements with arrear customers on behalf of third party client.
KEY PERFORMANCE AREAS:
Achieving individual collections and productivity targets;
Communicate effectively to negotiate successful promises to pay (PTPs).
Ensure full understanding of client's product/s.
Good understanding of, and ability to apply applicable laws, rules and regulations;
Adherence to prescribed call scripts;
Updating debtors' information;
Knowledge and understanding of the importance of the protection of personal information (POPIA).
REQUIREMENTS:
A minimum of 6 months working experience within a legal debt collections environment;
Supporting documents in respect of past performance must be provided;
No criminal record;
Strong communication and negotiation skills;
Computer literate;
Understanding and working knowledge of legal collections process is a requirement.
SKILLS:
Target driven and motivated;
High level of integrity;
Strong work ethic;
Able to work under pressure;
Reliable and punctual;
Team player.
Remuneration Structure:
Basic Salary;
Uncapped Commission; and
Free Benefits - Medical cover, Funeral cover, Life & Disability cover
Working Hours:
Monday - Friday (07h30 - 15h45)
30 min lunchbreak + 15 minute tea break
2 x Saturdays per month (5 hour shifts)
Job Type: Full-time
Pay: From R5500,00 per month
Work Location: In person
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Job Detail
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Job IdJD1413263
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned