Metropolitan Revenue Collections
Job description To provide leadership, management, and support to the EDC Operations Teams to ensure the execution of the collection’s strategies through the management of the daily productivity in and output measures required to achieve and exceed the client and…
JOB PURPOSE We are seeking an experienced Quality Assurance (QA) Team Manager to lead our QA Team within a high performance debt collection call centre environment. The purpose of this role is to ensure consistently high levels of call quality…
Randburg, Johannesburg Salary: Basic + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of…
JOB PURPOSE Responsible for overseeing, analysing, and optimising all payment channels and solutions used across the business. This includes debit orders, EFT, digital payments (including pay by link and electronic wallet), and third party payment gateways. Ensures the organisation has…
JOB PURPOSE To lead, develop and coach a team of Agents to resolve customer and client queries received via the Servicely query system, email, SMS, walk ins, and any other channels, ensuring that a high standard of customer service and…
JOB PURPOSE: To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS &…
JOB PURPOSE: To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS &…
Randburg, Johannesburg Salary: Basic + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of…
Randburg, Johannesburg Salary: Basic + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of…
JOB PURPOSE · The Project Manager is responsible for planning, coordinating, and implementing operational and strategic projects within Alefbet Collections and Recoveries to improve efficiency, compliance, profitability, and client satisfaction. · The incumbent will manage strategic projects that drive overall…
Randburg, Johannesburg Salary: Basic + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of…
JOB PURPOSE: To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS &…
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the…