Learning and Development Specialist /Training Specialist
Discovery Institute of Training
Sandton
Primary function of the role
The Discovery Institute of Training is seeking a
Learning and Development Specialist /Training Specialist.
This position is responsible for delivering onboarding programmes and ongoing proficiency training for Financial Advisers, Broker Consultants and Independent Financial Advisers. The role involves regular engagement with internal teams and Sales & Distribution stakeholders to identify and address learning and development needs. In addition, the consultant will act as a Product Lead and Subject Matter Expert for a specific product line. This includes providing deep product knowledge, guiding strategic training efforts, and serving as a mentor and coach to peers.
Key outputs
All work must be done accurately, comprehensively, and in line with set quality standards.
Provide regular product, systems, financial planning, and practice management training sessions to Financial Advisers, Broker Consultants and Independent Financial Advisers
Research, develop, and implement advanced workshops on product, systems, and financial planning
Travel as and when required to conduct training
Build key relationships with various stakeholders
Consult with stakeholders to identify learning and development needs
Use data and feedback to continuously improve the effectiveness of learning solutions
Keep up to date with industry trends, best practices, and emerging technologies, ensuring that the learning solutions remain innovative and relevant
Monitor the effectiveness of training to ensure optimal learning and development
Continuously develop knowledge and skills related to products and financial planning and incorporate this into learning interventions
Ensure that information, questions, and feedback from learning interventions are communicated to the relevant areas in the business
Facilitate and train virtually using key virtual training principles.
Serve as a Product Lead and Subject Matter Expert for a specific product line, providing deep product knowledge, guiding training strategies, and mentoring peers to ensure product success
Competencies
The successful candidate must demonstrate the following competencies:
Passion for financial planning and the financial services industry
Continuously gains knowledge about products and financial planning to operate on expert level
Takes initiative and works under own direction as well as have the ability to work in a team
Takes responsibility for actions, projects, and people
The ability to mentor and coach fellow team members
Easily establishes good relationships with customers and relates well to people at all levels
Gains clear agreement and commitment from others by persuading
Communication skills: able to communicate clearly both verbally and in writing
Retain a formal and professional manner
Attention to detail
Highly organised
Excellent facilitation skills
The ability to excel in a highly pressurised environment and a high-performance culture
Comfortable with the use of generative AI tools
Excellent project management skills
Delivering results and meeting customer expectations
Coping with pressure and setbacks
Adapting and responding to change
Experience
The following qualifications and experience are required:
Experience
Essential/Advantageous
At least five years of Learning and Development Consultant experience.
Essential
ODETDP qualification.
Advantages
Knowledge and experience working in the financial services industry.
Essential
Knowledge of the Discovery product offerings.
Advantages
CFP qualification or relevant financial planning qualification.
Essential
EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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