Job Description

Are you fluent in Norwegian? Do you love helping people? Can you suggest all the best places to go in your city or town? Many hotels have concierges on staff who has various tasks as to book reservations, suggest activities and arrange transportation for guests. Our client is looking for a passionate Norwegian speaking Concierge Assistant in mesmerizing Cape Town, South Africa. This could be your dream job. A lot of tourists fell in love with Cape Town, so deeply that they decided to stay permanently. With endless adventures, activities and experiences, why won’t you want to take a chance.

Your key job responsibilities as the Norwegian speaking Concierge Assistant in Cape Town, South Africa will include:

- Welcome customers upon entrance and confirm reservations
- Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
- Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Arrange events, excursions, transportation etc. upon request from hotel residents
- Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and find the appropriate solution

Requirements for this Norwegian speaking Concierge Assistant job in Cape Town, South Africa:

- Fluent in Norwegian and English
- Proven experience as concierge; experience in customer service or relevant role is an advantage
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues with a customer-focused orientation
- High school diploma; degree in hotel management or relevant field will be a plus

If you meet the above requirements for this Norwegian speaking Concierge Assistant job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to contact@languagerecruiters.com today!

Skills Required