Key Accounts Consultant

Gauteng, South Africa

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Job Summary Minimum Requirements:

Personality traits:

Responsibilities:

Develop and maintain strong, long-term relationships with key clients across transportation, logistics, construction, and fleet management industries.
Understand client business needs and recommend customized GPS tracking and fleet management solutions.
Act as the main point of contact for key accounts, ensuring high levels of customer satisfaction and support.
Coordinate with technical teams to ensure smooth implementation, integration, and ongoing functionality of tracking systems.
Monitor account performance and usage, proactively identifying opportunities to upsell or optimise services.
Handle and resolve client issues or escalations promptly and professionally.
Prepare regular reports on account status, usage analytics, and service performance metrics.
Collaborate with the sales team to develop strategic plans for account growth and retention.
Stay updated on industry trends, competitor offerings, and technological advancements in GPS tracking solutions.

Green Marble Recruitment Consultants
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