Job Summary Duties:
Warm welcome and check in of all guests
 Guest management: coordinate daily activities and transfers for guests of all ages
 Guest experiences: ensure guest expectations are exceeded; ensure all special needs and requests have been met
 Hosting of all meals / guest events
 Complete daily / weekly /monthly admin duties including month end duties
 Manage stock through regular stock takes and maintaining stock controls
 Weekly reports to General Manager
 Attend weekly HOD Meeting
 Management of staff: assist with recruitment, induction, rosters, attendance, performance management, discipline, on the job training, team spirit, reward & recognition
 Actively support conservation and community initiatives and programs
 Health & Safety: ensure lodge operates in safe manner at all times, ensuring the safety of guests and staff.
Requirements:
Matric or Grade 12 certificate
 Hospitality / Hotel / Lodge Management related qualification
 At least 2 - 3 years experience in 5* game lodges in the position of a Duty Manager / Senior Duty Manager or Junior Lodge Manager.
 Experience working in remote areas
 Fully computer literate
 Valid Code 8 Drivers license is essential
 Sharp eye for detail.
Craven Cottage CC
Recruiter                                         
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