Junior It Support Specialist 12 Month Contract Overnight Support Monitoring Mon Friday 7pm 7am
Cape Town, Western Cape, South Africa
Job Description
Our client are seeking the services of a Junior Support Specialist for a 12 month fixed term contract (PLEASE NOTE THIS IS AN OVERNIGHT ROLE) - HOURS ARE MON-FRIDAY (7PM-7AM) - divided into 3 areas of monitoring
This is not ONSITE
Please note you would need to be based in Cape Town and be able to work night shift
Monitoring operating hours will be from 7pm 7am, Monday - Friday * The monitoring is divided into 3 distinct areas:
- Monitoring from 19h00 24h00
- There are a series of SQL agent jobs that are executed that need to be monitored for completion as they impact the end of day processing for our offshore system, called Portia, as well as update data into critical tables for downstream processing of business applications.
- The action required if anything fails is to call a 3rd line support (development team) person who is on standby to assist.
- Our offshore portfolio management application, has an EOD process that executes a number of tasks to update the system and roll over to the next day.
- To pick issues ahead of the 3h30 start of the application team, we require the EOD process to be monitored and at any point of failure notify the support personnel on standby
- We would like an operator to assist in this monitoring and to call the first line support person if anything fails.
- Monitoring from 24h30 3h00
- Monitoring from 3h30 to 7am:
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Job Detail
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Job IdJD1256038
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned