Job Description

ITS NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.ITS AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHERWhy do people call us the worlds most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.We love our role in the world. And were looking for the right people to help us maintain and grow it. People like you.Role ContextTo lead, coordinate, and maintain all security-related operations at the Johannesburg Gateway, Cape Town Gateway, Midrand (JNB-GTW/CPT-GWC/JNB-MDR) in compliance with DHLs internal security policies, TAPA FSR 2023, ISO 9001, ISO 14001, and all applicable regulatory frameworks including the South African Civil Aviation Authority (SACAA). Fulfilling the role of Designated Official as required by SACAA, ensuring regulatory compliance, managing audits and inspections, and overseeing the implementation of secure air cargo handling practices.Key responsibilitiesxc2xb7 Implement and maintain comprehensive security measures that reduce threats to DHL operations. Identify, implement, and maintain the security measures necessary to minimise and, where possible, eradicate threats to the security of DHL operations.xc2xb7 Recommend and implement countermeasures on security incidents, ensuring compliance with established internal and external security policies and procedures.xc2xb7 Lead and co-ordinate security activities at JNB-GTW/CPT-GWC/JNB-MDR, ensuring compliance with procedures outlined in the Regional Security Policy and Procedures Manual, internal DHL policies, and applicable local legislation.xc2xb7 Fulfil Designated Official (DO) responsibilities as required by SACAA Part 108, including:xc2xb7 Ensuring the effective implementation of the security program.xc2xb7 Liaising with SACAA and ensuring compliance during regulatory inspections and audits.xc2xb7 Managing and authorizing screening, access control, and secure cargo processes in line with Regulated Agent obligations.xc2xb7 Ensuring appropriate training and certification for all personnel involved in regulated agent functions.xc2xb7 Integrate quality into the business by ensuring that every customer interaction reflects a commitment to first-time, ideal solutions that meet both immediate and future customer needs.xc2xb7 Implement and maintain ISO standards and procedures at all times, including ISO 9001 (Quality Management) and ISO 14001 (Environmental Management).xc2xb7 Draft, review, and update security policies, procedures, and manuals to align with regulatory and customer requirements within an agreed quality assurance framework.xc2xb7 Conduct ongoing threat and risk assessments, incident investigations, and root cause analyses. Maintain an up-to-date threat and risk analysis through systematic monitoring of criminal trends and security events at JNB-GTW/CPT-GWC/JNB-MDR.xc2xb7 Collate, analyse, and report data on AWB and non-AWB security-related incidents at JNB-GTW/CPT-GWC/JNB-MDR; ensure timely and accurate submission of monthly Security Incident Reports to the National Security Manager.xc2xb7 Supervise and evaluate subcontracted security personnel, ensuring performance aligns with contractual obligations and DHL security standards.xc2xb7 Establish and manage necessary controls to ensure compliance from contracted-out security service providers.xc2xb7 Co-ordinate the national response to regulatory changes in aviation, ground distribution, and general operations security.xc2xb7 Carry out security audits at JNB-GTW/CPT-GWC/JNB-MDR and ensure implementation of corrective actions to achieve compliance.xc2xb7 Ensure security awareness and skills training is developed and rolled out to all JNB-GTW/CPT-GWC/JNB-MDR personnel.xc2xb7 Build and maintain strong relationships with key external stakeholders including SAPS, CUSTOMS, ACSA, SACAA, LSRs, ground handlers, and airlines operating at JNB-GTW/CPT-GWC/JNB-MDR.xc2xb7 Maintain ongoing communication with Sales and customers to meet security-related service expectations. Support tender processes and customer business reviews by promoting DHLs security standards as value-adding components.xc2xb7 Provide technical security advice to internal stakeholders and support customer solutions related to secure cargo and risk mitigation.xc2xb7 Undertake security function budget planning, monitoring, and reporting activities.Minimum RequirementsEducation & experiencexc2xb7 Holds a 3-year Diploma or Degree in Security, Risk Management, or a related discipline.xc2xb7 Minimum of 5 years' experience in logistics, transportation, and security management, with at least 5 years in a dedicated security role.xc2xb7 Preferably possesses cross-regional or multi-country experience, offering a broad understanding of diverse operational and regulatory environments.xc2xb7 Proven hands-on expertise in country-specific processes and compliance, including full adherence to DHL Global Standard Operating Procedures (GSOP).xc2xb7 Demonstrated experience in leading country operations turnarounds, driving performance improvements and compliance alignment.xc2xb7 Certified or holds demonstrable working knowledge of TAPA FSR 2023 standards.xc2xb7 Strong understanding and practical application of ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) standards.xc2xb7 Successfully completed SACAA Part 108 Designated Official training or demonstrates willingness to obtain and maintain valid certification.

DHL