PLEASE DO NOT APPLY IF YOU ARE NOT FLUENT IN THE ITALIAN LANGUAGE
*
Work for a prestigious airline brand on various work streams
Assistance to passengers with pre & post flight departure travel-related queries in
customer relations department in Italian & English languages
Work on airline reservations systems & handle voice calls in English & Italian may
include some written correspondence.
Fully paid product and systems training provided.
Daily interactions with international passengers with queries and compliments
Required to meet specific key performance indicators and meet expected client service
levels.
Demanding and time-sensitive call centre environment
Requirements
Native level fluency in Italian language
: Verbal & Written skills essential (Advanced
level may be considered)
must be located in Cape Town
Permanent residence permit/ South African ID holders
only
Excellent Computer literacy & technical skills
No criminal record.
Flexibility to work shifts
Previous customer service experience preferred
Job Types: Full-time, Permanent
Language:
ITALIAN (Required)
Location:
Cape Town, Western Cape (Required)
Job Types: Full-time, Permanent
Work Location: In person
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