German Speaking Customer Service & Sales Representative
Limpopo, South Africa
Job Description
About the job German Speaking Customer Service & Sales Representative
Our client is an outsourced customer services partner to global B2B and B2C brands, providing multilingual omnichannel contact centre solutions, 24/7.
Job Type: Full time/Permanent
Workplace: Fully Remote
Requirements
- German language: Verbal & Written (C1/C2)
- Located in South Africa
- Permanent residence permit/South African ID holders
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless connections accepted.
- UPS Solution required during load shedding (Inverters available for purchase via our client or own solution accepted).
- Fully paid product and systems training provided.
- Probation period: 4 months
- Work for a prestigious airline brand on various work streams
- Assistance to passengers with pre & post-flight departure travel-related queries in the customer relations department in German & English languages
- Work on airline reservations systems & handling voice calls in German may include some written correspondence.
- Daily interactions with international passengers with queries and compliments
- Required to meet specific key performance indicators and meet expected client service levels.
- Demanding and time-sensitive call center environment
Skills Required
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Job Detail
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Job IdJD1547773
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLimpopo, South Africa
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EducationNot mentioned